Privacy Policy

When you use Swagzy, create an account, place an order or contact us, we may collect information such as your name, email address, phone number, shipping and billing address and order details.

We may also receive basic technical information such as device, browser and website activity data used to operate, secure and improve the website.

We use your information to process and deliver orders, manage your account, provide order and shipment updates, handle returns or exchanges, respond to support requests and operate the Swagzy website.

We may also use relevant information to prevent fraud, maintain website security and improve our products and services.

Payments may be processed through third-party payment service providers. Swagzy does not need to store your complete card or banking credentials where those details are handled directly by the payment provider.

Information necessary to fulfil and deliver your order may be shared with shipping, courier, logistics and other service providers involved in completing your purchase.

We may use trusted service providers for hosting, payments, logistics, customer communication, website operations and related business services. They may process information only as required to provide those services or as permitted by applicable law.

Swagzy may use cookies or similar technologies to keep the website functioning, remember preferences, maintain sessions and understand website performance. Browser settings can be used to control certain cookies, although disabling them may affect website functionality.

We use reasonable administrative and technical measures intended to protect personal information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, accounting, legal compliance, fraud prevention and other legitimate business requirements.

Subject to applicable law, you may request access, correction or deletion of certain personal information. Some information may need to be retained where required for legal, accounting, fraud-prevention or transaction-record purposes.

Swagzy is not intended to knowingly collect personal information from children where parental or guardian consent is required by applicable law.